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Globicon Terminals, Nhava Sheva to be the first FACELESS CFS

Globicon Terminals, a brand of Teamglobal Group is all set to be first ‘Faceless CFS’ in India by launch of it ‘Customer Portal’. In pursuit of GOI initiative of ‘Faceless Customs’, the Globicon has vigorously pursued its digital agenda to be the ‘First Faceless CFS’, which means that in time to come as a customer of the CFS you don’t have to visit the CFS to do any of your function.

We are constantly striving hard to digitally transform ourselves to the changing Industry demands: Director Mr Vivek Kele

Speaking on occasion, Director Mr Nityam Khosla mentioned that ‘it is our constant endeavour to raise service standards through continuous reformation of  our existing business processes’. Globicon is exploring a full range of intermediate and more radical ideas, all in the interest of improving the customer engagement.

‘We are constantly striving hard to digitally transform ourselves to the changing Industry demands and customer needs and exploiting the digital disruption at core of our Business Strategy’ said Director Mr Vivek Kele who is leading this initiative.

The terminal already has lot of ‘FIRST’s’ to its credit which include             1st  Green CFS, •             1st to offer WhatsApp based Tracking •             1st  to offer Temp Controlled common warehouse  •             1st to offer ambient temp Haz warehouse, so on and so forth

Globicon Terminals has gained  popularity with users and is consistently handling high volumes to it optimal capacity.

‘Customer Portal’ announced in keeping with GOI’s ‘Ease of Doing Business’

In keeping up with GOI vision OF ‘Ease of Doing Business’,  they announced the roll out of a ‘Customer Portal’.

He further added that ‘Apart from Expanding our current service deliverables, the new platform will improve the engagement with our clients by increasing transparency, access to information and better management tools’. The current developments will ‘facilitate continued business growth and operational efficiencies’ added the Directors.

Through this portal the customers can perform follow functions online, Import Export and Finance, apart from generating Invoices the customers will also be allowed to make payments on the portal.

“The current developments will facilitate continued business growth and operational efficiencies” added Mr. Jacob Thomas, Director Commercial.
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