Globicon Terminals, a brand of Teamglobal Group is all set to be first
‘Faceless CFS’ in India by launch of it ‘Customer Portal’. In pursuit of GOI
initiative of ‘Faceless Customs’, the Globicon has vigorously pursued its
digital agenda to be the ‘First Faceless CFS’, which means that in time to come
as a customer of the CFS you don’t have to visit the CFS to do any of your
We are constantly striving hard to
digitally transform ourselves to the changing Industry demands: Director Mr
Speaking on occasion, Director Mr Nityam Khosla mentioned that ‘it is
our constant endeavour to raise service standards through continuous
reformation of our existing business
processes’. Globicon is exploring a full range of intermediate and more radical
ideas, all in the interest of improving the customer engagement.
‘We are constantly striving hard to digitally transform ourselves to
the changing Industry demands and customer needs and exploiting the digital
disruption at core of our Business Strategy’ said Director Mr Vivek Kele who is
leading this initiative.
The terminal already has lot of ‘FIRST’s’ to its credit which include 1st
Green CFS, • 1st to
offer WhatsApp based Tracking •
1st to offer Temp Controlled
common warehouse • 1st to offer ambient temp Haz
warehouse, so on and so forth
Globicon Terminals has gained
popularity with users and is consistently handling high volumes to it
‘Customer Portal’ announced in keeping
with GOI’s ‘Ease of Doing Business’
In keeping up with GOI vision OF ‘Ease of Doing Business’, they announced the roll out of a ‘Customer
He further added that ‘Apart from Expanding our current service
deliverables, the new platform will improve the engagement with our clients by
increasing transparency, access to information and better management tools’.
The current developments will ‘facilitate continued business growth and
operational efficiencies’ added the Directors.
Through this portal the customers can perform follow functions online,
Import Export and Finance, apart from generating Invoices the customers will
also be allowed to make payments on the portal.
“The current developments
will facilitate continued business growth and operational efficiencies” added
Mr. Jacob Thomas, Director Commercial.